Remote Assistance is the technology included in Windows XP Professional and Home Edition that lets you share control of your computer with someone else on your network or over the Internet.  If you use an e-mail program that isn’t MAPI-compliant such as AOL, or you run into problems connecting to a remote computer, or you want to know more about how this technology works, give us a call, or send email.

  You can use Remote Assistance for:

• Systems Maintenance Issues
• Resolving Applications Issues (i.e., Word won't print).
• Resolving Email Issues.
• Resolving Printer Issues.
• Resolving minor issues which may not warrant a full service call.

Additionally, we can always be reached via "Instant Messaging". 

• Our screen name and email address for Windows Messenger is: resourceoneconsulting@hotmail.com
• Our screen name for AOL Instant Messenger / Netscape Messenger is: r1cnsltng

"Don't sweat the small stuff"...give us a call, get more information, sign up today for

"Remote Administration & Assistance."

Your First Choice for...Superior Information Systems Management
Office: (330) 923-0120, Fax: (330) 923-4428

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